Portfolio · Updated May 2026

Automation decisions are trust decisions.

I design and engineer trust-aware automation for judgment-intensive workflows, services and agents that handle production tasks without overriding human discernment.

Technical Product Design  ·  AI, automation & agentic workflows  
Currently

Building a content assessment assistant and dashboard for San Antonio Review (SAR).
Available for specialized full-time roles or strategic consulting engagements.

Notable Work · 2000–2018

Selected Projects

Disney MagicBands ecosystem
frog
Senior designer, ecosystem launch
GoGo Inflight purchase flows
frog
Senior designer
Bell Canada + Sprint carrier app ecosystem
frog
Principal / lead designer
frog
Principal / lead designer
Nielsen Global SOS software redesign
frog
Principal / lead designer
Independent
Lead designer
Writing

The reasoning behind the work

Practitioner essays on what AI should and shouldn’t do, grounded in design decisions, not the technical implementation.

Selected Systems Work