A note on team composition and working style. I hope it goes without saying that no designer designs alone. That's an art project, not a design project. Every project I have worked on has been in collaboration with a team of comprised of various people in all sorts of roles, working together at various times, and within various methodologies.
In this project, the core team, but by no means the only team, was:
2 principal designers (I was one)
1 junior IxD
1 visual designer
1 project manager
1 client-side product manager
In this project, the core team, but by no means the only team, was:
2 principal designers (I was one)
1 junior IxD
1 visual designer
1 project manager
1 client-side product manager
From the discovery research, we created a conceptual model that helped us understand how a dba would typically be alerted to, investigate, and resolve and issue.
Conceptual model representing how a dba comes to know there is an issue with a database and how they think about solving it.
From the opportunity identification, we created an interaction model and a rough storyboard of a key flow.
Interaction Model
Storyboard: Key Workflow
Key Workflows: Setting Up the Workspace & Investigating an Alert
As was mentioned earlier, there were two phases of research for this project, discovery and evaluative. These are some of the topline findings from our research. Our next steps were to consolidate and evaluate findings, and then integrate the feedback into redesign where appropriate. Test Plan/Testing Scenarios (Google Doc)
Interaction Design Documentation
Visual Designs