About

Accomplishments or lists of jobs don’t tell the story of you. That’s why this isn’t a traditional resume and design portfolio. Here, I write about my perspective and process. You’ll see that demonstrated in the work I discuss: old, new, and in progress. I talk about it in more digestible pieces, so I can dig into the details. I want you to get to know me as a designer, not as a creator of design artifacts.

I’m most interested in text and voice experiences, and not because AI makes them trendy, but because we’ve spent decades adapting ourselves to graphic interfaces that have nothing to do with how humans actually communicate with each other. The biggest concern for design isn’t Is AI going to replace me because it can make wireframes? but that we might not be doing enough to create new interaction models that are leading the way. What does it mean to build technology that operates within a humane, equal, and ethical framework, and are we creating interfaces that further or impede that goal?

My role has never been as an advocate for business metrics or profit optimization. Those concerns have many stewards across every organization. In my role, I serve as a bridge between the business and users, but at the end of the day, I’m the person who maintains the user perspective as a constraint on product decisions. You can think of me as The Lorax in the room. My job is to advocate for the humans on the other side of the equation.

You can see write-ups of some of the work I’ve done over the years in Case Studies. I’ve chosen to talk about these particular projects because they best demonstrate my story as a systems-thinker, a creator of novel interaction patterns, and a designer who is deeply embedded in technology because that understanding helps me work better with engineering teams.

More about me
LinkedIn
Resume (pdf)